![]() ![]() Residents, business owners, and property owners are encouraged to sign up with a home phone number, a cell phone number, and/or an email address. These include:ġ) The CODE RED notification system sends a recorded message to a phone line, a text message to a cell phone, and/or a message to an email address. The Town of Fort Myers Beach uses a variety of ways to inform the public when a boil water advisory is in effect. Sign up for Precautionary Boil Water Notices Please return via email at Adjustment Request Form Online BillĬreate a new account to access your water bill. Click on the link below to access this form. To be considered for a billing adjustment due to a leak for high consumption incidents, you must fill out a Billing Adjustment Request Form. If you have a general question, please email us at and we will get back to you within 24 hours. You can submit your application and drivers license via email at by mail or in person. Please note: Customers cannot pay any Check-free entity for service connections.*Please include a copy of your drivers license when submitting an application for service.Customers are welcome to use other Check-free vendors, but we are unable to anticipate those payments and there will be different processing times and fees. This system is used by many other entities however Wal-Mart is the only entity that is able to give the customer a confirmation number that we are able to validate the payment through Check-free. Wal-Mart uses a payment system called Check-free.Since Wal-Mart is a separate entity, once a customer has made a payment they MUST CALL THE OFFICE with their confirmation number. Please remember that holidays may delay your payment being received by our office. Wal-Mart does charge a fee based on delivery time. Customers must have a copy of their current bill and can pay using cash or debit card. Customers may pay at Wal-Mart through the Wal-Mart Money Center Opens a New Window. .*Craven County Water is not responsible for any additional charges or disconnections due to a customer’s failure to make notification of transactions by other parties or entities. is a separate entity, once a customer has made a payment they MUST CALL THE OFFICE* with their confirmation number. does charge a fee based on the processing of the card. You must have your account number and jurisdiction code to make a payment. Customers may pay by calling 1-88 or by going online to to pay with a credit or debit card.Customers will be required to fill out and sign a draft request form Opens a New Window. The bill will be drafted from their checking account on the due date for the exact amount owed. Customers may sign up for an automatic draft.Please include the payment stub from the bottom of your bill to expedite processing. Customers may mail check or money order to the address provided on their bill.If it is after business hours, we do have a drop box that customers may drop their check or money order ONLY. Customers may come into the office, located at 2830 Neuse Blvd in New Bern, and pay with cash, check or money order.Craven County Water offers several different ways for customers to make their payments. ![]()
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